Warranty & Returns:

Purchase your desired products from hibboux.com.

For all the advantages it allows us to reflect back on you, we don’t have any physical stores in Turkey. You’ll find all our products available for purchase online, at the click of a finger. And because we stand behind our products with confidence, we’re happy to let you try out our mattresses for 100 nights and all other items for 30 nights.

Your products are delivered to your very door by reliable courier companies.

Orders with a value of 200 ₺ and above are delivered free of charge to any address in Turkey. For orders with a value under 200 ₺, a fixed shipping fee of 8.99 ₺ is applied. Our textile category products are shipped with UPS courier; and for mattress orders we work with Horoz and Voida Lojistik.

Try your mattress out for 100 nights and your home textiles for 30 nights.

We’re quite confident that the limited amount of time you have to try out a store bed is grossly insufficient to determine whether it’s the right one for you. That’s why we offer you trial periods that no store would. With 100 commitment-free nights to try out your mattress and 30 nights for all other products; you’ll have plenty of time to make up your mind in the comfort of your own home.

Not satisfied? Just reach out to us by email or phone.

If you decide you are not satisfied with a product during your trial period, you can simply request to return it, no explanations required. To return a product just write to us at destek@hibboux.com or contact our Call Center at +90 (216) 309 6000.

We pick up the products from right where we left them with 100% money back guarantee.

We cover all shipment costs for returns processed by our Hibboux representatives. All unnotified or unprocessed goods returned to us directly however, will not be accepted. For a smooth return procedure, you must make sure to communicate with us, and that’s all you really need to do. You will be paid back in full as soon as the returned goods reach our warehouses.

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