1- Can you buy a mattress online?
It is not our habit to answer a question with a question, but is it possible to buy a mattress in the actual store? If you say you can't buy a mattress without seeing and touching it, you won't know what you are buying until you sleep with that mattress for a few nights, even if you touch it until the morning. That's why the mattress is actually bought from our site, which offers you the opportunity to try it for a long time.
2 - Let's say I don't like the mattress I bought from you. What will happen then?
You will have 365 nights to decide whether you like it or not, not just a few minutes! Instead of trying a mattress in the store for just a few minutes, buy from us and you'll have 365 nights to try it out. If you want to return it, we'll come right to your door.
3 - What problems will I face when returning, what are the endless conditions?
It's upsetting for us if you say you don't like this mattress, but it's enough for you to return it. We are not looking for any return conditions. You just let us know that you want to return it and we take it back immediately without asking why.
4 - Returning the product you bought online is already a problem, how can I send back the big bed?
Look what you're worried about! You don't return it, we take it back. Just like we bring your bed to your doorstep and set it up, we'll fold it up and take it away... You just have to decide whether you like it or not. But the statistics say 98% of the time you will.
5 - Let's say I love my mattress and don't want to return it. What if something goes wrong with my mattress after the trial period?
Trial periods are only for unconditional returns. In case there is a problem with the product you purchased from us, we give a 10-year warranty on the springs used in our mattresses for 2 years.
6 - Do these return and warranty conditions only apply to mattresses?
We do not discriminate between any of our products, they are all our products. Of course we are very confident in all our products. We also offer a 30-day unconditional return guarantee for all home textile products.
7 - Let's say I bought a product from you. But I realized that I chose the wrong product. What happens then?
What the hell, who among us doesn't make mistakes? If there is a product that you want to change rather than return, we will change it instantly within the specified periods.
8 - You are quality, healthy, natural and environmentally friendly. Shouldn't your products be more expensive?
In fact, we have given up the things that cost you money. We don't have a store, we don't pay rent, we don't have store employees, so we don't have salaries and insurance, we don't use electricity-water-natural gas... Since we don't reflect the money we don't spend on you, we can offer quality and healthy products at affordable prices.